[Resolved]  Club Factory — online shopping

Address:Lucknow, Uttar Pradesh, 226012
Website:Club factory on line shopping

Sir i ordered for one items shown in one column (Two rings for couples) and for both ring price was rs 106 and the supplier send me only one ring. When ask for they told me that you ordered only one ring, sir if two items shown in only one column then how can i order for two. Kindly help me for getting 2nd ring. Sir i am ex army man. Please do the needful for sending me 2nd ring. Thanks
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Jun 9, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
May 07, 2018
Updated by Mahesh Prasad Dwivedi
Sir two rings shown in the one column it will be counted one item then why club factory supplier send me only one ring since I ordered for one items. Please solve my problem that I paid for the one item (two rings for couples)
May 07, 2018
Updated by Mahesh Prasad Dwivedi
Customer service not helping me for solving my problem.
Verified Support
May 08, 2018
Club Factory Customer Care's response
Dear, so sorry for the inconvenience,  we can’t find your order,  could you tell me your order number? So that we can help you as soon as possible. If you need any help, please contact us here. Please try re-star 5. Thanks for your cooperation.
Complaint comments 

Comments

I order but the item not deliver.even though I provide the same which I had been order ...and if I contact the customer they ask me to provide the docket no. Which I don't even know what that number...i dont know what the hell they doing...

I have been waiting for the products I purchased the first part of April. I have had nothing but problems on tracking the order. Have been very disgusted with ordering from Club Factory. This was my first and probably last time I will order from you.
Dear Sir/Mada,
I purchased a ring from your store on 3rd april via paytm apps. Until date i did not received it. Why...? Why it delever late...who will responsible for delay...? Paytm or your store or gati...?
I need compensation of this delay.

Thanking you,
Ekraj Thapa
[protected].
The product which I have ordered is available for a lower price..the product seems to be too costly..I don't want to buy it..please dont ship this order..I will not be able to buy it

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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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