Club Factory — order in transit and pickup rescheduled for 10 days

Website:www.clubfactory.com

I placed a order from Club Factory on 24th June, and the order is in transit since 30th June. It says pickup rescheduled for next day for 10 days now.
I tried contacting the Club Factory customer care, and even the ECOM Express but got no response.
The estimated delivery date is 12th July. I require the products by this date as I am travelling on the 13th.
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Club Factory customer support has been notified about the posted complaint.
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Dear Monica Gavas,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 13 July 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected].
Regards,
Ecom Express Team

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