Club Factory — order no:so43864443

16 Reviews
 Kajal Rane on Sep 11, 2018
I have ordered an item as a guest from club factory order no. Is so36727139 haven't received yet and unable to track it
I have already made the payment and there is no link in app or website to track a guest order. Please tell me where my package is and if they cannot deliver it do the refund.
It will be better if they provide a link to track guest orders or give some contact no. To ask for the same. This is so inconvenient

Complaint Status

[Sep 11, 2018] Club Factory customer support has been notified about the posted complaint.
Complaint comments  15 Comments     Updated: Share0Tweet0


Dear clubfactory, please cancel my order no: SO45767346 because I'll be out of station at the time of delivery. I'm really loving it but i can't help myself. I'll surely order it later.
Thank you

MY tracking no is [protected] armax courear compny foraud delivery boy says to product has to be delivered his layr but product not me deliver my mo no [protected]

Club factory customers care helpline number [protected].
Club factory customers care helpline number [protected].
Club factory customers care helpline number [protected].
Club factory customers care helpline number [protected].
I have mistakenly placed an order for a dress so please cancel my order. I want my order to get cancelled because I do not want the dress the order was placed mistakenly.
I had ordered a bag 20 days ago
It got auto cancelled and i haven't received any refund in my paytm wallet.
Dear customer congratulation
You are product order CLUB FACTORY at home shopping online the results are out 05 ENVENSARI DAY offer Prize
Your name to open the lucky draw.You win first prize Tata Safari (12, 60, 000)
Your registration service charge=8000
Offer call on: [protected]

They are asking me to send 9500
I want to cancel my order no SO43647275
Hi, I Placed the order with OrderNumber:SO44921563 by mistake Today.Please help me out by Cancelling and refunding.
The product does not at all match the pictures. Looting people .even free pick up is not available. Don't have feedback service on app.will never suggest or buy ever from this website.
I have ordered a bag but it was not as i expected so i need to return the same but i didn't order it from the account but as a guest so there are no paid order details in my account.So how to apply for the return in that case. I tried calling the customer care but no response from there.
Order number-SO43032086
Name-Sneha Dhir
Hi the team of club factory i want one pair of loafers i am search in our web site the code OF ITEM NO IS MSC[protected]N please inform the about loafers they is seeing SOLD OUT but i want one pair of that loafers, what can we do?
I want to cancel my order (SO[protected]...I don't want this product anymore. Plz cancel this order.
Please deliver my order no S[protected] did.30/8/18, what is the status please inform me
I dont like my product, its a low quality item, i thought clubfactory wil be a very good online shopping, but its not, just return my product and refund my amount please resolve my compliant quikly order no ;SO40804400
Hi I have withdrawn refund amount from club factory balance on 14-August-2018 but still it is not credited to my bank account.

I have raised concerns about this to club factory support team but they have not responded I have provided all the details to support team still it is not credited.

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    +86 571 8689 1965
    +86 185 5739 6868
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - order no:so43864443