[Resolved]  Club Factory — order not received so want to cancel it

Address:392110

My order number is so80220526. My order has been shipped and payment has been made. But i am not able to track my order. The gati has no track record and the club factory customer service doesn't ever answer my call.
I want to know where is my order.

More than 2. Weeks gone by and i have no idea where my order is. And no details of it with the courier service.

I want to cancel it.
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Feb 17, 2019
Complaint marked as Resolved 
Verified Support
Jan 10, 2019
Club Factory Customer Care's response
Dear, I think you have provide us with a wrong order number, I can not find this one from our system. Please check again and contact us at [protected]@clubfactory.com with right order number.
Complaint comments 

Comments

We are not get my order number to mail r phone number but money was debited from my account.my payment process is from online payment that is through paytm, I sent to u my transaction ID and Money debited message screen shot.From 5 days I will wait for your reply but we not give any information about my order😈

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