Club Factory — order so[protected] is not received

Address:

Kolkata, West Bengal, 700077

I had a order in club factory site (Subjet to order no -SO[protected] on 17th August 2019 and the estimated delivery date was 25th August 2019. But today is 2nd September 2019 and still the same has not been received.

Sharing Tracking ID & Courier name here, I want quick resolution for the same..

Tracking ID:[protected]
Courier: delhivery