[Resolved] Club Factory — order too much delayed | |
Dear sir I have not received my order yet it was not delivered to me by the time given. It was to be delivered on 28 february 2018 but yet it was not delivered. The app was telling to have patience but how long should i. I will be very much obliged if you help me in this problem. If this continues how will your customers have faith on your company. Being a regular customer of yours didn't expected this from you guys. My order number is so13412348. Thanking you Kaushal kumar patar. Was this information helpful? | |
Apr 18, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Mar 09, 2018 Tanha Pritesh's response club factory canceled my order(so[protected] and they refunded to paytm .and i have no paytm account.they give me paytm costermer servise number and transaction id([protected]).but they dont gave a respons. how to back refund in my account.
Verified Support Mar 18, 2018 Club Factory Customer Care's response Dear, we are so sorry for this issue. The items in your order are all out of stock, though we have tried our best to restock them. Thus, we have to cancel the order for you. And the related refund has been done to your original payment method. Normally you will receive it in 8-20 days. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Thanks for your understanding.If the problem has been solved, please give us a 5-star comment. Thanks for your support.  | |
 3 Comments | |
Comments
Club factory canceled my order(so[protected] and they refunded to paytm .and i have no paytm account.they give me paytm costermer servise number and transaction id([protected]).but they dont gave a respons. how to back refund in my account.
oder so#11243123 club, factory customer service[protected]=[protected] [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
I have not received my order yet it was to be delivered on 28 February but yet it didn't arrived so please look to it...
Thanking you...
Kaushal