[Resolved] Club Factory — ordered something and got another thing | |||||
I ordered an electric rice maker and what i got was something that i don't even know. It was a small plastic piece maybe to hand something or whatever but it was definitely not the thing i ordered. This was my first time i ordered on club factory and i don't thing i can rely for further orders. My order no. Was so16617039 and it was shipped from ecom. Please check i[censored] can resolve it. Regards Was this information helpful? | |||||
May 26, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Apr 21, 2018 Club Factory Customer Care's response Dear, so sorry for the issue, could you please kindly send us the photo of the wrong item sent to you? And we will check with our warehouse and solve the issue for you ASAP. Please try re-star 5.Thank you for your kind help.
| |||||
3 Comments | |||||
Comments
I got a message today ( 18/4/18) that my return amount of Rs. 2249 has been credited into my Paytm Wallet no [protected] related to my order no- S[protected]. It contains return regarding 5 pairs of shoes. Delivered to return on 16/4/18 by DTDC by me. Tracking no is V45133285.But I hv not received money yet. Please consider it.
Reply
Hi, my order no. SO16650903, I ordered a women's jacket of pink colour but I got it in a different colour i.e beige color. Product quality is good but color is different than I expected. I want to return it and I want the jacket only in pink color.
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information