[Resolved] Club Factory

[Resolved] Club Factory — over delayed

S sumanhrc from Mumbai, Maharashtra

I have not received my order yet. Request you deliver it as soon as possible. Order id: so[protected] Order placed on : 20th june 2019 Its been so long and still the package is at costumes. I tried calling both delhivery support team and also the club factory support team but none seems to be concerned of. Delhivery team is saying that they have not received any instructions to pickup the courier and club factory team is saying its at the customs which they can not help. Is this the support both the companies are providing to their loyal customers? Such a bad experience. +1 photos Was this information helpful? No (0) Yes (0)
Jul 19, 2019 Complaint marked as Resolved They are giving same response even i call or do live chat with customer support. That is why i raised complaint here . Could you please remove it from resolved list. As its not resolved Verified Support Jul 19, 2019 Club Factory Customer Care's response Dear, We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. As for the latest information from the related department, your order status will be updated in about 3 working days. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused. Jul 19, 2019 Updated by sumanhrc They are giving same response even i call or do live chat with customer support. That is why i raised complaint here . Could you please remove it from resolved list. As its not resolved. Jul 20, 2019 Updated by sumanhrc Now one new thing product is not delivered, but it is showing delivered
Add a Comment	Share
Submit Close