Club Factory — package not delivered

I had ordered a pair of formal shoes on 7th september worth rs.1105/-...And after making payment the delivery date they gave was 25th september...But still i havent received any order nor it is showing in tracking list...It says that tracking number is invalid or it just keeps processing on the same page showing nothing

Please Sir urgent requvired based, My Order No. SO3752507 I Have Not Recieved this Parcel longern 17 to 18 Days So I have Canceled This Order So Please Gide Me How to cacel this order Please Contect Me
My Name is Niraj Raithatha
Rajkot - Gujarat 360001
M0 : [protected]

Sir I ordered a parcel from club factory and it was shipped to our country on time but I didn't get any call from the courier xpressbees so I didn't know whether it has arrived in our area or not.And now when I tracked my order it says shipped RTO . What does it mean sir? .Does that mean that my parcel is taken back again? But I've already paid my amount. it is prepaid .Sir please help me.

Sir please, I got aesaage that rto-notified cister cancelled the order.Bit I didn't cancel the order, make it sure that it should be delivered.

Hello sir my order no is SO60819236 I orded it on nov 6 n its expected delivery was on 19th but it came soon on 11th n we were NT available that day n we even informed the courier boy to delivery after 3 days he clearly agreed without any issues now wen I even called customer service then too I did NT recive my parcel yet n there is no msg that its getting dispatch but in club factory it shows rto notified wat does it mean huh.. I kindly request u I need my order to b delivered at any cost pls make sure of this...

Thank you