Club Factory — parcels stuck in custom clearance and no updates from club factory

Address:

Panbazar, Guwahati, Kamrup Metropolitan, Assam, 7810001

My first parcel tracking no. Is xxxxxxxxxxx34, order id is soxxxxxxx75 & second tracking no. Xxxxxxxxxxx11, order id is soxxxxxxx69 and it has been stucking in custom clearance from last 7 days. Delhivery agent has not picked up the package.

And i am not aware for how many days more do you need and for what reason does it stuck in the customs. Please provide the transparent status.

Kindly look into the matter and do needful.