Club Factory — payment made but no order generated

Address:

78,, Nimta, Chowdhury para by road, Nimta, Shubhash Pally, North 24 Parganas, West Bengal, 700049

Sir, on 05.11.19 i have made a payment from state bank of india of rs. 1980.23 against ref. No.[protected]igahjrtwg1 transf to inb pasfar technologies ptivate limited for men cotton-padded casual outerwear tooling pilot jacket, m size. But no order generated against this payment.
So, i request you to please refund my money as soon as possible.