[Resolved] Club Factory — payment made but order not confirmed | |||
I made a purchase of a bag and made the payment as a guest user as i hadnot made any account with club factory yesterday (23 dec 2018). I made the payment via paytm wallet but the next screen was error screen. Money got deducted from my paytm account but i did not get any email or order reference number. Unfortunately i cannot quote the order number Was this information helpful? | |||
Jan 29, 2019 Complaint marked as Resolved Verified Support Dec 26, 2018 Club Factory Customer Care's response Dear, sorry for the trouble, please contact [protected]@clubfactory.com for this issue
| |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
Following is a message that i got from BHIM that confirmed the payment. I hope some action is take as soon as possible:
You have successfully paid INR 1013.37 to cashfree..[protected]@yesbank.
The following message is from my bank:
Dear SBI UPI User, your account is debited INR 1013.37 on Date[protected]:10:04 AM by UPI Ref No[protected].Download YONO @ www.yonosbi.com