[Resolved]  Club Factory — paytm withdrawal issue

I have received an incorrect size so i returned it i got the refund as well but i withdrawn the money to my paytm account its usually takes 2-3 at max and it's been 11 days until now and i haven't received the refund/withdrawal amount even if i try to contact the customer care they suggest me to chat with their representatives and they keep messing with me by copy pasting the same thing
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Feb 24, 2019
Complaint marked as Resolved 
Verified Support
Jan 21, 2019
Club Factory Customer Care's response
Dear, sorry for the delay. It seems the bank takes time to process, thus we can not do anything right now. But after 15 days the refund would be back to the APP balance if the bank fails to receive it.
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