[Resolved]  Club Factory — problem with the refund

Website:Club factory

I have ordered an blazer from club factory with order no: so75106899 due to same issues i returned the blazer and got the refund on my club factory balance. Now when i am trying to withdraw my amount to my paytm or even bank account it's getting failed everytime with a error message "system error, please try again". I have tried multiple times but it's giving the same message and i can't withdraw money to any of the available source.
Please help me in this. This is my first shopping from club factory and i have faced lots of issues.
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Feb 3, 2019
Complaint marked as Resolved 
Verified Support
Dec 26, 2018
Club Factory Customer Care's response
dear, we have a bug concerning balance, but have now fixed it. Can you give one more try, if you still can not transfer, please contact us at [protected]@clubfactory.com.
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