[Resolved] Club Factory — product never reached | |
I am unable to locate the order ID. But the courier tracking ID is [protected] by xpressbess service company. The courier company sends me out for delivery message every morning, and on two occasions with details of delivery guy. The guys never call to schedule delivery, and when I call I get rude responses. The tracking site shows absolutely incorrect details. I have been available at the mentioned address on all days. I paid for the product using PayTm, have those details to share. But my first order on club factory website has caused a lot of mental agony. Will advise others also NEVER to order from here. It's complete forgery by the retailer and the courier service company. Was this information helpful? | |
Oct 31, 2018 Complaint marked as Resolved The courier service provider hired by the company is very poor. Once my complaint reached Club Factory, they took necessary steps to get the product delivered at my doorstep. Club Factory customer support has been notified about the posted complaint. | |
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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