Club Factory — product not received against order so9448929

Address:

Gurgaon, Haryana, 122001

I have placed order so 9448929 on 10dec and paid. On 13 dec got a message that product will be shipped in 1-3 working days. On 14 dec received message that product is out for delivery and shipped with tracking id[protected].
Neither i can track the product nor the product is delivered till date. My money is also not refunded back.
Kindly refund my money or get the product delivered otherwise i will file a legal case against the company in the court.
For further details contact me at my mail id jyoti. [protected]@gmail.com