[Resolved] Club Factory — product ordered delayed till not received | |
I had ordered a product of two items from club factory. The estimated date of delivery was on 26 July 2019 but the product is not yet received or any message regarding the order is being received. I had called the courier company in that which is named delhivery but they told that they had not got any parcel to be delivered. Please take action against it and make refund of the product or deliver the product to the assigned address . Was this information helpful? | |
Aug 29, 2019 Complaint marked as Resolved Verified Support Jul 29, 2019 Club Factory Customer Care's response Dear, recently some of our parcels were stuck in custom clearance, but now most of them have been released, please wait for a few days more. Thanks.
| |
 3 Comments | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
I couldn't see any return option for my product in website, kindly check and I need XL size for the same as soon as possible