[Resolved] Club Factory — product refund | |
Hi, I ordered a jacket from club factory, after I ordered I changed the size of the jacket so the initial order showed *0. I got the jacket though, but the quality was so bad I had to return it. I din find a return option for the jacket but I sent it to the courier guys even then, out of 4 items I returned I got refunded for all except that jacket. Im trying to contact the customer care, but in vain, nobody is responding. The number which ls updated in Google connected to someone in Bihar who asked me my ATM card number though I don't share it. Please refund for the jacket. Order ID: S[protected] ITEM ID: CJA[protected]N Was this information helpful? | |
Jun 1, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Club Factory Customer Care's response Dear, we have checked and contacted with the relevant department and pressed our Finance department to process it ASAP. Please don't worry, we know your mood and your money won't lost. Please kindly wait. And we will urge them, thanks. Please try re-star 5. Thanks.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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Thank you