Club Factory — refund not credited since 3.5 months

Jameela Shah

from Cherthala, Kerala

Website:

CLUB FACTORY

It has been more than three and a half months since i returned 9 products. Till date i have not got any refund
I had sent them on 26.7.18 via speed post. When i enquired, the executives asked me to forward the courier number. I sent the ref no. But after that there is no response. Each time i have to explain the whole story to each and every executive.
I have to get refund for an amount of rs.1854.71.
They are asking for some number which i can't furnish. I need my refund

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Club Factory customer support has been notified about the posted complaint.

Oct 20, 2018

Updated by Jameela Shah It has been more than three and a half months since I returned 9 products. Till date I have not got any refund
I had sent them on 26.7.18 via speed post. when I enquired, the executives asked me to forward the courier number. I sent the ref no. but after that there is no response. Each time I have to explain the whole story to each and every executive.
I have to get refund for an amount of RS.1854.71.
They are asking for some number which I can't furnish. I need my refund