[Resolved]  Club Factory — refund not issued

Clubfactory has cancelled one iteam from my orders. The order that they cancelled was on 30 september 2017 amount which i had made payment via paytm online. It was said payment has refunded but never credit back to my account. I don't know how to go about, there was contact number but never could get a proper contact with the number they provide.
My transection id is [protected]
Payment method - paytm
Order number-so4804746
Refund amount - 182.52
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Jun 10, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
May 07, 2018
Updated by nattynatz
After all the payment Clubfactory has cancelled 3 iteam from my orders. The order that they cancelled was on 03 may 2018 amount which i had made payment via Paytm online. It was said the products were out of stock but i did pay for them and said they will credit the balancr back which i never got my money back more over there was no proper contact number but never could get a proper contact with the number they provide.
Payment Method- Paytm
Order Number-S[protected]
Refund Amount- 185.09, 189.10, 152.35
Verified Support
May 08, 2018
Club Factory Customer Care's response
Dear,
For your order SO4804746, the refund has been done to your paytm wallet on 4th Oct. 2017. Please check it.
And the refund from your order SO20257624 will be done to your paytm wallet within 7-15 days.
Please try to re-star us for 5. Thank you.

Complaint comments 

Comments

260 amount paid double times order number 19716312 cancle the order
My order number is so19266221 / dt 26.4.2018
i couldn't track my order and no reply from customer centre
kindly update the status of above order
through mail or cell
[protected]
Mera order bapas liya Jaye size galat h aur colar dusra bheja h

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