Club Factory — refund not received

Address:

Thane, Maharashtra, 421501

My refund order number is sor[protected]
I had returney order and it has received by the authorities know it is showing that refund is in processing and it will be refund in paytm account [protected] buy this is not my paytm number

Please help to solve this problem as soon as possible
The date is 30/10/2017 it will be process in 5 day's to someone others account