Club Factory — refund not received

Address:

Saharanpur, Uttar Pradesh, 247452

I ordered 1 items from club factory on 03/02/2020. My order no. Is so[protected]. After received this on 08/02/2020. I returned it on 10/02/2020 return id is son[protected] and they said they will refund the amount. My refund id is sor[protected]. I received a message on 16/02/2020 that rs.610 is refunded but i didn't receive any amount. I paid pnb internet banking and my paytm transaction id is [protected]. It's been 4 days and i still didn't receive my money.