[Resolved] Club Factory — return related complaint

Shwetasangari

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110015
Website:	www.clubfactory.com

I placed on order at club factory online shopping website. the order number was SO16501205. I received it from Nirman vihar delhi address. and returned one item out of 4 purchased at the same address. My courier tracking number is [protected] ( trackon courier) for the return shipping of parcel i sent to CLUB FACTORY INDIA PVT LTD. NIRMAN VIHAR DELHI.. request you to please revert. as i am not able to track it. and pls update my refund status as well.

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Jun 3, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2018

Club Factory Customer Care's response Dear, please contact with your courier company and let them deliver to the correct address. Only by this, we can process the refund for you. Return Address:
CLUBFACTORY INDIA PVT LTD (Return Center)
G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301
Once we receive it, the refund will be made in 3-5 days. And normally it will be back to your original account in 8-15 days. Please try re-star 5. Thank you for your patience.