[Resolved] Club Factory — shipment of order (so[protected] is at customs clearance from long time | |||||
Order id SO58664742 is showing at Customs Clearance from long time and i can't contact customer care also. Not sure who they are shipping. if we are keeping COD the products are getting deliver with-in the delivery date. If we are paying through online then delivery is delaying. it was showing the courier services will be xpressbees, So i contacted the xpressbees customer care they told like they didn't get any couriertill now and for them they want some 11 digit tracking number which is not showing in the club factory order details. Was this information helpful? | |||||
Nov 29, 2018 Complaint marked as Resolved not helped but i tried calling the clubfactory and finally they picked the call and refunded my amount Club Factory customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
My order number is SO[protected] . I ordered stuff last month and its been in custom for so long. Its been over 10days and its still in custom. Please look into this matter and ship my stuff as soon as possible. My shipping status has not been updated also. Please ship my stuff fast. I've waited for so long and still no news about my stuff.
Reply
My product having order number SO[protected] is in the custom clearance for more than a week the estimated delivery date was 10 july but I have not received my product until now and I tried calling club factory center but there is no response from them please resolve my problem as soon as possible and deliver my product as soon as possible
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