Club Factory — short size received - so[protected]

I ordered men's male overcoat casual solid slim fit st and collar zipper men jackets with order no. So[protected]. The size i ordered was xl, but i received very short size and it looks like i got s (Small) size.
Now i am returning it rs.90 is being deducted & actual refund amount is rs.542. This is not my mistake if you guys have send the wrong item. As per my physique i generally wear l or xl size. But this jacket i can't get my arms inside the sleeves.
Kindly request you to consider this complaint seriously and get your mistake corrected. Refund rs.631 as total amount, not a single penny suppose to get deducted. I think you understand the point that i am trying to make.
I would be happy if my request would be accepted... Or i would stop shopping from club factory and neither recommend anyone to use it.
Abhishek bajpai
[protected]
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I ordered for winter cap as per oder no.SO[protected] on 14 Dec 19. You send SMS stating that the item would be within 3 to 5 days. But the item has not been delivered so far.
Ch Sudhakar, Vijayawada
Mobile no. [protected]

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