[Resolved] Club Factory — so[protected] & so[protected] stuck in flight or clearance

Smmitra19

from Delhi, Delhi

Address:

IIM Bangalore, 560076

It's been a long time I'm tracking my order, it's worth over ₹2000, the orders are stuck in flight & in clearance over a week now. I ordered these on 10th & 17th August. The order status is not getting updated at all. The courier service with the tracking number has told that they have not yet picked the order (Delhivery : [protected] & [protected]) & this has got me worked a lot. Please either deliver fast or provide an update or initiate a refund. Reading more n more about club factory on this complaint forum has aggravated my worries. Provide a solution soon.

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Sep 28, 2019

Complaint marked as Resolved

Aug 25, 2019

Updated by Smmitra19 Why is there no response on this complaint??

Verified Support

Aug 26, 2019

Club Factory Customer Care's response Dear,
We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused.