[Resolved] Club Factory — so16313526

Aporajita Chakravarty

from Mumbai, Maharashtra

Address:

400709

I ordered two dresses on 2nd april i got aftership tracking details (Order no. So16313526 has been shipped by xpressbees. Tracking number is[protected]] but it's 11th april 2018 i'm still not able to track my courier. I tried multiple time to contact customer care but none of the numbers work is. I prepaid cash for this product but now i'm thinking that was a fraud transition by club factory. The worst part is they force customers to install club factory software for support but still there is no support available.

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May 13, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Club Factory Customer Care's response Dear, it's in transit to your country.
We have been trying to push the express company to transport as soon as possible. We are urging the express company to update the logistics as soon as possible. Currently we have hotline service. You may also contact us here or check the contact number APP-Account-Call Customer Service within app. Please try re-star 5. Thanks.