[Resolved] Club Factory — tacking guest order in club factory

Krishna JS

from Mannarakkat, Kerala

Address:	Thiruvananthapuram, Kerala, 695011
Website:	m.clubfactory.com/product_list

I had made a guest order in club factory. My order no is so26590800.. Now i am not able to track my order.

It's been 1 week since i have ordered. I don't know which courier service is delivering my order, no details of courier service was send to my mobile number or mail id. I have made the payment and it was shown order will be shipped. I have no idea of where my order is.

Pls help me out to track my order.

Thank you.

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Jul 23, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2018

Club Factory Customer Care's response Dear,
Your order is in transit now. Here is the latest tracking info for your reference. Normally you will receive it in 5-6 days. Since you ordered as a guest, the order info won't be showed in your account. You can click 'Search Guest Order' on our website to find your guest order.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.

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Comments

9990724506

from Thakurdwara, Uttar Pradesh

I had an order of vegetable basket but I have received broken basket, please return the same ASAP.

wanlang dkhar

from Shillong, Meghalaya

Hi'
I received damage items and i wish to return by india post when i track it show that my returned order is delivered on 11th June, 2018 to Club factory Noida uttar pradesh but till now refund still pending so my request is please check and refund my money as soon as possible.

Dimple M

from Surat, Gujarat

I want to return few items as they are not upto the mark. I am trying to raise a return request since 4 5 days but not able to do it. I have tried taking help from app support they are not replying properly. do the needful asap
Order no. SO25665297

Angel Tiki Patnaik

from Darbhanga, Bihar

Myself hemlata.i ordered one dress through club factory as a guest order but I returned that product as that was not of a good quality .they told me they refunded my amount on 7.7.2018 but till now I did not get my refund amount.I asked to bank details told me they did not get any refund request from ur end.my order no is S[protected].please help me.i am suffering from past one month plz

Rupali Sarwan's reply, Aug 29, 2018

How do you return that product as a guest order. Kindly, share with me.

Dhanashri Munde

from Pune, Maharashtra

How to return the product as a guest order.
Order Number: SO43628211

Sheebakullu

from Burla, Odisha

ORDER NUMBER: SO46991844
Didn't get any message about delvery date even i can't track my order. I'm worried for my order, i have already paid money online. Please give me some details

DS Katiyar

from Delhi, Delhi

Hi,

I ordered a sling bag from club factory. I was guest user when I ordered. My order number is SO49498339. I have created a account with same email id but i can't track my order. It was not showing in my order list.
How can I track it? Please link my order to my account.

Ashish Anchliya

from Delhi, Delhi

How to return the product as a guest order.
Order Number: SO[protected]

Vijay Kathait

from Aligarh, Uttar Pradesh

Hlw I ordered a Bluetooth headphones and I paid money online by guest order bt after my money deducted I didn't get any order no or confirming email plz help me i paid u money