[Resolved] Club Factory — tacking guest order in club factory

9 Reviews
Thiruvananthapuram, Thiruvananthapuram District, Kerala, India
 Krishna JS on Jun 21, 2018
I had made a guest order in club factory. My order no is so26590800.. Now i am not able to track my order.

It's been 1 week since i have ordered. I don't know which courier service is delivering my order, no details of courier service was send to my mobile number or mail id. I have made the payment and it was shown order will be shipped. I have no idea of where my order is.

Pls help me out to track my order.

Thank you.

Complaint marked as Resolved Jul 23, 2018

Complaint Status

[Jun 21, 2018] Club Factory customer support has been notified about the posted complaint.
Verified Support
Club Factory Customer Care's response, Jun 22, 2018
Your order is in transit now. Here is the latest tracking info for your reference. Normally you will receive it in 5-6 days. Since you ordered as a guest, the order info won't be showed in your account. You can click 'Search Guest Order' on our website to find your guest order.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.

tacking guest order in club factory
Complaint comments  8 Comments     Updated: Share0Tweet0


I had an order of vegetable basket but I have received broken basket, please return the same ASAP.
I received damage items and i wish to return by india post when i track it show that my returned order is delivered on 11th June, 2018 to Club factory Noida uttar pradesh but till now refund still pending so my request is please check and refund my money as soon as possible.
I want to return few items as they are not upto the mark. I am trying to raise a return request since 4 5 days but not able to do it. I have tried taking help from app support they are not replying properly. do the needful asap
Order no. SO25665297
Myself hemlata.i ordered one dress through club factory as a guest order but I returned that product as that was not of a good quality .they told me they refunded my amount on 7.7.2018 but till now I did not get my refund amount.I asked to bank details told me they did not get any refund request from ur end.my order no is S[protected].please help me.i am suffering from past one month plz
Rupali Sarwan's reply, Aug 29, 2018
How do you return that product as a guest order. Kindly, share with me.
How to return the product as a guest order.
Order Number: SO43628211
Didn't get any message about delvery date even i can't track my order. I'm worried for my order, i have already paid money online. Please give me some details

I ordered a sling bag from club factory. I was guest user when I ordered. My order number is SO49498339. I have created a account with same email id but i can't track my order. It was not showing in my order list.
How can I track it? Please link my order to my account.
How to return the product as a guest order.
Order Number: SO[protected]

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