[Resolved] Club Factory — to confirm message and call about the lucky draw winner

13 Reviews
I don't know, Hoshiarpur, Punjab, India
 Roouf Ahmad on Oct 30, 2019
Dear ma'am/ sir
This is inform you that i received a call from [protected] on behalf of your company that

I dear sir,
Congratulation you are product order online shopping club factory shopping result are out in the selected for name of deepavali festival drw.., your name to open the luckky drw. Fast price tata safari you have two options
1st is tata safari
2nd is payment of rs 12.60000/- the charged of registration service 3999, for more details contact us:[protected]

I know this is a fraud call but the main issue is that person know your mobile no and all details regarding address and what you have order. This means someone from your company is also involve in this who is providing all details to that person.
I suggest you to look into matter and resolve the issue as early as possible.

In hope a positive response from your side
Complaint marked as Resolved 2019-12-05 19:00:29
Verified Support
Club Factory Customer Care's response Nov 04, 2019
Club Factory will never ask for your bank details, including full bank card number, CVV, OTP etc to offer gifts, lucky prizes or refund settlement under no circumstances. Ensure to never share such information with anyone over inbound calls, SMS, e-mail, even if claiming to be from Club Factory.
Please do not to go to any online website to search our hotline or contact channel, any inquiry or complaint goes to our app, our hotline may be busy, please be patient, or send a message to our support, customer service will reply to the customer’s concern as soon as possible.
Complaint comments  12 Comments     Updated: Share0Tweet0


My name is deepak Kumar and I was order a product on 19th Oct and it was shipped on 22th Oct. But after shipped I can not track my order. My product tracking id is [protected]and product no is SO[protected]. I want to know the reason why my product is rescheduled by more than two days . I can't understand

Dear C F

My order number SO[protected]
Is cancled beacouse my mobile problem i give the number hanged so sorry pls send one more the same order my new number was [protected].
Please cancel my order as i will be out of town during the delivery date.. Please cancel as soon as possible
I have ordered through my debut card but they have refund the amount for my paytm which is blocked. I want my refund to my debit card. And the customer care executive is least bothered to listen and disconnecting the call
I had ordered two styllent LED digit time watch and paid the total amount but i only got one my address jainajosec, cheruvathoor house porkalangadu pin 680517 phone number [protected]I want to get the watch as soon as possible or refund the amount
I have made an order on 2 products on Oct-12-2019 and the delivery date has been mentioned as Oct-20-2019.But still I've not received my orders.And the customer care always seems busy.i could not able to connect with proper customer support/email.
Club factory PVT LTD COMPANY WINNER Dipawali bumper dhamaka You Won 1st Price (TATA Nexon CAR) And Amount Price
RS = 8, 50, 000/ - Registration Service Charges Deposit On 6500/ - VALID DATE 23/10/2019 Call Me For Details Helpline Number +[protected]
Club Factory has come here for scandal never trap with it as they stuck your money for more than months and delivery inferior quality product if you return the product they also charge for the things.
Amount has been debited from my bank account but order is not yet placed.
It's better if I can get back the money that has got debited from my account.
I really want my amount back because 718 rupees had got deducted and its really unfair to do that. So its better if club factory credits back my amount.
As soon as possible
Hlo sir, i want to cancel my order.it is done by mistake..sry for that.my order no. Is so[protected]..plss sir help me..i am not able to recieving this order..pls cancel this order..as soon as possible..
Thanks sir,
Mujhe ek jaise hi 3 order mile h maine alag alag order kiya tha mujhe return krna h same order 3 bar mile h mujhe 3 t shirt mila h same color same design same size
I had ordered two dress but I got only one and it is showing delivered both.
I did not received my full order.
So what should I do ?,
How can track my order ?,
what is the status of my order?,
I had mail to customer but no response from there.please do the needful.Its already paid. Its already delayed from expected time. I can't wait more.
If its not possible from your side to delivered then please refund my money As I did not get my dress.

Dress : Westchic Red V-Neck (Belt) Long Dress, Medium, Red
Order no : SO[protected]
Order Date[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +86 571 8689 1965
    +86 185 5739 6868
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - to confirm message and call about the lucky draw winner