[Resolved] Club Factory — to confirm message and call about the lucky draw winner
I don't know, Hoshiarpur, Punjab, India
RRoouf Ahmad on Oct 30, 2019
Dear ma'am/ sir
This is inform you that i received a call from [protected] on behalf of your company that
I dear sir,
Congratulation you are product order online shopping club factory shopping result are out in the selected for name of deepavali festival drw.., your name to open the luckky drw. Fast price tata safari you have two options
1st is tata safari
2nd is payment of rs 12.60000/- the charged of registration service 3999, for more details contact us:[protected]
I know this is a fraud call but the main issue is that person know your mobile no and all details regarding address and what you have order. This means someone from your company is also involve in this who is providing all details to that person.
I suggest you to look into matter and resolve the issue as early as possible.
In hope a positive response from your side
Complaint marked as Resolved 2019-12-05 19:00:29
Verified SupportClub Factory Customer Care's response Nov 04, 2019
Club Factory will never ask for your bank details, including full bank card number, CVV, OTP etc to offer gifts, lucky prizes or refund settlement under no circumstances. Ensure to never share such information with anyone over inbound calls, SMS, e-mail, even if claiming to be from Club Factory.
Please do not to go to any online website to search our hotline or contact channel, any inquiry or complaint goes to our app, our hotline may be busy, please be patient, or send a message to our support, customer service will reply to the customer’s concern as soon as possible.
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