[Resolved]  Club Factory — transaction failed but account debited

Address:560050
Website:clubfactory.com

I just tried placing an order but the transaction failed so i tried it again and it failed again. But my card has been charged twice. The email id i used for the transaction was [protected]@gmail.com and the phone number was +91 [protected]. I dont even have an order confirmation mail because the order didnt go past the transaction failed page. Please help.
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Jan 31, 2019
Complaint marked as Resolved 
Verified Support
Dec 26, 2018
Club Factory Customer Care's response
Dear, sorry for the trouble, please contact us at [protected]@clubfactory with screenshot of your bank deduction, we will solve your issue.
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