Club Factory — unable to see order detail

Website:www.clubfactory.com

Dear team i had placed my order on 20 august the payment was cut from my bank account when i'm open the site and going to check the status of order there are showing you dont have any order i have recived the message like dear customer, your account xx4722 has been debited with inr 1, 074.84 on 20-aug-18. Info: bil*onl*[protected]*paytm m. I had placed my order with this address
Simran
[protected]
H. No. 1375 near bittu karayan store, raj nagar'leather complex industrial area, jalandhar, punjab pin code 144021
Hoping for the positve response from your side thank you...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Club Factory customer support has been notified about the posted complaint.
Complaint comments 

Comments

Maine sir abhi ek order kiya jiska colour yellow hai maine change karne ke liye ek nomber par call kiya [protected] jo apne aap ko club factory ka manger bta rha hai aur maine uske mobile mai 25 rupye ka recharge karay aur bo bola apna debit card nomber send kro otherwise aapka color change nhi ho sakta hai

I wanted to return my order and i aplied for it but the delivery has not come till now and i didnot get the refund

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information