[Resolved] Club Factory — waiting for ordered products to be delivered | |||||
[club factory] payment for your order no. So14712699 on club factory app has been confirmed. You can check your order status in the app. Notice: we will never ask for privacy informtion like otp from our customers in any way. — i have received above message from club factory. It's been two weeks now since i placed the order and payment confirmed through so14712699. Also received notification saying there are items which are no longer available and related refund will be issued however no actual reimburshments received till now. I ordered a lot of stuffs and hoping that club factory will true to their words and i am challenging them to prove to us that they are not a scam. I do hope my package will be sent in due time if not please send my refund. Thank you Was this information helpful? | |||||
May 2, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 18, 2018 Club Factory Customer Care's response Dear, there are two items canceled due to out of stock and the refund will back to your original payment method in 8-20 working days. The rest items are shipped via aramex, tracking no. [protected]. Here is the latest tracking info for your reference. Normally you will get the order in about 5-12 days. And you can also track your order by following Account - Orders - Tracking. Thanks for your patience.If the problem has been solved, please give us a 5-star comment. Thanks for your support. | |||||
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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