[Resolved]  Club Factory — worst shipping

I ordered earrings on april 15, 2018 and it was shipped on april 17, 2018. From that day on, i'm unable to track down my order. I have complained to the courier company xpressbees regarding this issue but they haven't responded yet. I have also contacted club factory's support group but they are of no help either. All they said is that i can only track it 5-6 days after shipping, so as for that it's been more than 7 days and still i have no clue regarding my order. I literally start feeling that you guys are just bluffing me. It's been high time now, so just tell me about my order or if guys are unable to do so, then just refund my money.
Order no. So17845106
Xpressbees tracking no.[protected]