[Resolved]  Club Factory — wrong product picked up

Address:New Delhi, Delhi, 110032

Hi,

I ordered a coat from club factory which i dint like it so i placed a return request in order to return it and the pickup person came and collect the item he dint check it and took my myntra packet as there was a dress in that packet after since every day am making a complaint in oder to address this issue that i need my myntra packet back and take your coat back but its been 3 days still i havent received any response from them and now after 3 days they are telling me to wait for 3 more days.

I would request you to look into this issue as am fed up chatting with them as their customer care executives ask me to chat instead of giving resolution over the phone.

Please give me the resolution.

Thanks
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Mar 18, 2019
Complaint marked as Resolved 
Verified Support
Feb 11, 2019
Club Factory Customer Care's response
Dear, for this issue please contact us at [protected]@clubfactory.com.
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