[Resolved]  Club Factory — wrongly mentioned delivered

Address:Mysore, Karnataka, 570010

I had ordered products from club factory SO[protected] on Jul 08. It is showing custom clearance from Jul 16. Today is 13 Aug19. I have not yet recd it. Last Monday I received a message from club factory the product has been delivered.while checking with Delhivery the courier service they say it is Delhi for custom clearance. How long does it take? Nearly a month now!
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Oct 6, 2019
Complaint marked as Resolved 
Verified Support
Aug 15, 2019
Club Factory Customer Care's response
Dear,
We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused.
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