[Resolved]  Club Jiva / Holiday Mart Pvt Ltd — False representation for luring members

Address:Mumbai City, Maharashtra, 400102
Website:clubjiva.in

I vistited Mount Abu on 24th Oct with my family. One of person from Jiva Club met me near Near Nakki lake and he gave one coupon to tear and I found message " one of sure gift 1.LED, 2. IPOD, 3 stay at hotel, 4 Cash reward of INR 10000”. He said we will have to attend a presentation for 1 hour at Hillock hotel with Family, he also asked if I have the VISA credit Card, he said nothing will be asked to pay. So to fool the person and swipe card immediately. I reached the reception of hotel of hillock hotel. One lady met and asked to show the VISA card. Then One of Salesman ATIQUE Mobile [protected] (May be fake name) met us and said Jiva club is the owner of Hillock hotel He said JIVA club is the owner of various hotels like Cidade De Daman, Millennium Park in Panchgani, Kumar Plaza in Matheran, Aguada Anchorage in Goa, Abhishek Beach in Ganpatipule Ratnagiri, Ginger Tree/ Goveia Holiday homes in Candolim / Anjuna beach etc, He showed us mails from Existing customer who are satisfied…..fake mails and pictures. He said he can get 50000 cash discount if I accept this today…..a big trap. He said he can ask his manager to give a Goa Trip package….again trap, his manager came and he pretended and his manager asked they will see when you take membership. They both were discussing lie/ fake stories about their hospitality, services of Jiva club. He was making my mind to say YES by writing again and again. He said that the annual charge is just Rs 4900 and I have to pay Rs 2.96000 . He said if I pay uising credit card they have arrangement with Citi bank and I can covert this into 24 EMIs with 0% interest ( another lie) they brought the credit card swiped machine for Rs 100, 000 and I entered the pin under their influence/ hypnotism, but it failed as my limit was Rs 100, 000 and I had some outstanding balance. Then they swiped again and entered Rs 50, 000 and and I entered wrong pin under their influence/ hypnotism and it failed and they again they tried and succeeded at last. Then they got my signature on card receipt and agreement. they have not given me any receipt and stamped/ signed copy from their authorized signatory. Next day in the morning I checked the google to see the review and found they are fraud, they have cheated so many people in other locations. They target families on holiday trips so that they can not do anything. I called on phone to all the hotels which they were saying that Jiva club is the owner and found that JIVA is not the owner and very few people visit as Jiva customers, may be until entire amount is realized. I received call from Renu ( Mobile [protected]) Jiva club to welcome me and I refused and asked her to refund my money back. I have sent many mails to their support mail ID but getting no reply. I want my money back and will fight for misreprestnation / fraud. Desh Raj Mobile -[protected]
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Feb 25, 2016
Complaint marked as Resolved 
Club Jiva has contacted me and agreed to refund Rs 50, 000. I dont have any further issue with Club Jiva provided I get the refund of my money. I am taking back my comments. Thanks Club Jiva Customer care for resolving the issue and saving the good will of Club Jiva. Regards, Desh
Club Jiva customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello Desh Raj.. did you get any update from the club Jiva on the refund. Like you even we are also trapped and finding ways to get refund.
Club Jiva/ Holiday Kart Pvt Ltd got registered as Pvt Ltd company on 17th December 2013. Sales representatives misrepresent the "5 YEAR COMPLETION CELEBRATION" on all documents. I have attached Ministries of company affairs website showing the registration date. I am going to complain to Minstry of company affairs/ Registrar of companies.

http://www.mca.gov.in/DCAPortalWeb/dca/MyMCALogin.do?method=setDefaultProperty&a...

Company Name: Holiday Kart Private Limited
CIN: U55101MH2013PTC251124
Registration No: 251124

Regards,
Desh Raj
[protected]

Club Jiva has contacted me and agreed to refund Rs 50, 000. I dont have any further issue with Club Jiva provided I get the refund of my money. I am taking back my comments.

Thanks Club Jiva Customer care for resolving the issue and saving the good will of Club Jiva.

Regards,
Desh
My Bank has confirmed that they have cancelled this transaction.

Thanks Consumer Complaints - website.
Thanks Club Jiva for resolving this.

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    +91 88 6715 6777
    +91 81 0878 5544
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    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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