[Resolved] Club Jiva — Not getting membership fee back | |||
After many reminders not getting my money refunded for policy membership which we had paid 60000/- in jan 2015 and not availed service for a single time. Our current situation will not allow us to use it in near time period also and the same was conveyed to you many times through mails and calls at your mumbai office but very poor response were received. We got shocked by receiving pathetic responses from customer care executives and the lady who is chairing gm post for club jiva ms meena shrama. Recently i have explored on net and understood many bad updates and reviews about cj and finally got the realistic picture about cj. My experience of communication with club jiva team also shows that it is not a professional organization and very openly they are cheating public. We don't understand why cj is compelling members to go along with them even if they are not interested and wish to cancel their membership and making the situation complex. They can refund and resolve the matters in simple way so that they can focus on improvement of there services rather then attending calls and mails regarding complaints Was this information helpful? | |||
Jan 6, 2017 Complaint marked as Resolved Club Jiva customer support has been notified about the posted complaint. Verified Support Dec 03, 2016 Club Jiva Customer Care's response Dear Sir/MadamWe are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details. We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details. Warm Regards Team Club Jiva | |||
3 Comments | |||
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Hi,
Same happen to me at Mahabaleshwar ... on 25th November.. let come together and close this Club Jiva. Even no proper support or
answer from Jiva.
Log a FIR with Police station about same.. I am alos doing same. I also logged a complaint on
this portal but no use.. see below..
https://www.consumercomplaints.in/club-jiva-wrong-misleading-information-given-b...⇄
Thanks,
Suraj
Same happen to me at Mahabaleshwar ... on 25th November.. let come together and close this Club Jiva. Even no proper support or
answer from Jiva.
Log a FIR with Police station about same.. I am alos doing same. I also logged a complaint on
this portal but no use.. see below..
https://www.consumercomplaints.in/club-jiva-wrong-misleading-information-given-b...⇄
Thanks,
Suraj
Hi brother my money also pending with Club Jiva.
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