[Resolved] Club Jiva — Wrong & misleading information given by, sales, executive bay club jiva mahabaleshwar trapped customers

Suraj Karande

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400605
Website:	www.clubjiva.in

Hi,

On 25th Nov 2016, One of guy trapped us by giving free gift cards.

Plan seems to be good but as per speech Club jiva member told they 65 hotels and DAE will be free. But this is totally wrong. Jiva dont have 65 hotels and DAE is chargeable. This was confirm by Jiva sales after inquiry.

Jiva sales girls are giving wrong info to peoples and trying to fool peoples.

I paid INR 50K on 25th Nov 2016 for 5 yrs membership but sinceJiva sales giving all fake info so on 26th Nov 2016 i told Jiva to give me all refund.
Since my membership is not created and i informed within 24 hrs.

Also i have given written application. But no reply from Jiva about my 50K refund nor received any refund.

Please look into this and ban fake clubs like Jiva. Jiva giving fake info and trapping peoples by fake gift cards.

Thanks,
Suraj Karande

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May 9, 2017

Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

Club Jiva Customer Care's response Dear Sir/Madam
We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva

Dec 06, 2016

Updated by Suraj Karande Hi,

I have uploaded here because no proper reply from your side or nor from Jiva support about refunds.

Waiting for my refund.

Please update on this asap.

Thanks.

Dec 11, 2016

veena thakur's response lved

I am Mr Ajay Gupta and I have taken club Jiva membership for 5 year and I had one week holiday at goa and it was amazing holiday and resort was very luxurious and just walk in distance from the beach. It's value for money. Statififed from Jiva my family enjoy a lot.

Mar 03, 2017

Updated by Suraj Karande Hi Veena,

You are from CLub jiva only .. how you can send false messages using another fake name.

I have not yet received my amount..

Request you to do the needful.

Thanks

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Comments

veena thakur

from Dalhousie, Himachal Pradesh

I am Mr Ajay Gupta and I have taken club Jiva membership for 5 year and I had one week holiday at goa and it was amazing holiday and resort was very luxurious and just walk in distance from the beach. It's value for money. Statififed from Jiva my family enjoy a lot.