[Resolved] Club Mahindra — cheating done by naresh gaur - club mahindra | |||
Dear taresh, Expected an acknowledgement / reply on mail from you as a courtesy. Till date the asf is still showing pending in my account of club mahindra, why?? When you had promised and assured that asf till 2020 is waived off, at the time of taking the club mahindra membership and you had also reconfirmed the same in the trail mail. We have been calling you toclarify the same, but its very strange that you do not bother to receive our calls nor reply to sms. But when you had to take the payments from us, you used to call up and could also come all the way to my office personally to collect the money. Its very unprofessional to not respond to calls and not reply mails / sms. Its seems its your business to collect money anyhow and fool people and not provide service. We also still have not received the 2 nights 3 days club mahindra holiday vouchers, which you have mentioned in the trail mail. It seems for everything, we need to beg before you after paying a hefty amount, for whatever you had promised. At the time of taking membership you had all the time to convince us anyhow and take the payments from us, This is a cheating / fraud by making false representation and assurances by you and other colleagues. If i do not receive a reply from you of my previous mail and this mail, i would be compelled to take appropriate action in this regard. Regards Amitabh narendra [protected] Membership no. 2762689 Was this information helpful? | |||
Aug 29, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our concerned team and they will get in touch with you. Warm Regards, Club Mahindra Team | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Mr Tarsh Gaur and his team member gave us false commitment and assurances, like waving off of Annual Subscription fee till 2020 etc etc at the time of taking membership.
But once the substantial payment is made towards the membership. they don`t even bother to take your call.
At the time of taking membership they assure of providing personal assistance / service for booking of holidays etc, but soon after that we are harassed on various fronts.
We receive / calls / sms and emails asking us to make ASF payment against their written commitment and assurances.
i had logged a complaint in the past, soon after that we received calls from Taresh and he also came to meet us and again assured us that we would not be receiving such calls / mails for payment of ASF. This false assurance was also made by him, only not to persue our complaint against him and get a clean chit from us.
Once he received a clean chit from us, he behaves in the same unprofessional manner.
And we have been again receiving sms / calls/ mails asking us to make the payment of ASF against their commitment.
He confirmed / assured us for getting a confirmed booking in Kandaghat since last 15 days.
Every day since then he has been giving a new date of providing the confirmed vouchers .
But everytime he says on phone and sms that our booking is confirmed.
Our journey date is tomorrow, and till tonight he has still not provided the confirmed vouchers. Now he is again saying that he would provide the confirmed voucher tomorrow morning.
We have booked cab on the basis of his confirmation ( after asking him), made advance payment ( non refundable ) .
He is spoiling our holidays and is highly unprofessional on the part of club mahindra as we have made a substantial amount of payment of more than 2 lacs .
They just lure to take the membership, but club mahindra do not have enough resorts / rooms to accommodate members.
they take money but they do not provide any service,
I REQUEST ALL OF YOU WHOEVER READS THIS MESSAGE, NOT TO TAKE MEMBERSHIP OF CLUB MAHINDRA AS THEY ARE ONLY INTERESTED IN TAKING MONEY AND GIVING FALSE ASSURANCES BUT NOT INTERESTED IN PROVIDING ANY SERVICE.
We have so far made a payment of more than Rs. 2 lacs, we have been at the receiving end, without enjoying a single Holiday as they are not able to provide any service.
Regards
Amitabh
[protected]