[Resolved]  Club Mahindra — delay of refund

Address:H70, RIICO INDUSTRIAL AREA 2nd PHASE, BORANADA

I have meeting with sales rep for membership on dated 31st oct 2019 and immediately he force me to deposit tocken money. That time i took wrong decision and deposit money and sales rep promise that if i don't want to take membership then i can withdraw my membership immediately and club mahindra will give my money within 30 days.

So i have signed up for club mahindra blue studio 25yrs membership on 31st oct 2019.

But next day when i check my financial situation i found that i can't afford this membership so i refuse to take membership and i send mail for cancellation on dated 01.11.2019 and continue poke for refund my money
But no response from customer care.in between they deduct emi amount from my credit card.

When i talk to customer care in jaipur and ask why they deduct my emi then they said that after cancellation your full amount will be return back.

Then after 42 days they send me mail for cancellation on dated 12.12.2019 and within 90 days they will refund my money back means they already took 42 days for confirm the cancellation.

Anyway now 160 days complete but still they not return my money

Please help me out in this regard.
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May 24, 2020
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2020
Club Mahindra Holidays Customer Care's response
Hi Ashok, we regret the unintended inconvenience caused. Please share your Membership ID and registered contact number via Facebook Inbox so that our team can connect with you.
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