[Resolved]  Club Mahindra Holidays — bliss classic membership- 2742301

Club Mahindra Holidays - Bliss Classic Section specially rolled out for senior citizens is rather Misery and Sorrow.
I have booked for membership in January 2017. But till date am only renewing the membership without being to avail of the facility. Every time that I have tried to book, the online facility either is unavailable or is invalid applied or says payment overdue.
I have visited your Pune office on 3 occasions but the representatives there have failed to resolve the issue. Moreover I have tried to get in touch with the Mumbai office but they are also unable to resolve the issue.
Now, I am not interested in continuing with the membership and want full refund of the membership amount paid by me alongwith annual renewal fees paid twice.
Kindly help.
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Aug 25, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
Club Mahindra Holidays Customer Care's response
We are disappointed to know about your experience, Mridula. We have made a note of your membership ID and we'll have our team to get in touch with you shortly.
Verified Support
Jul 24, 2018
Club Mahindra Holidays Customer Care's response
Hello Mridula, basis interaction ID[protected] we understand our team has addressed the concern raised by you. We'd like to inform you that an email has been sent with the contract number requested by you. In case of further queries, you can write to us at [protected]@mahindraholidays.com
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