Club Mahindra Holidays — cancellation and refund request - no response

Dear sir,

Myself is Prabhakaran R and am residing in tamil nadu. This is regarding membership of club mahindra. Recently i enrolled into your membership . Details are as below : Blue studio . Member ID: 2870512 on May 20, 209. But after discussing with my family members and reading lot of consumer complaints on the web, I decided to withdraw my application on the same day.
I called the agent Vishal sharma and asked to cancel my membership. He said he is away and will get back to me after 2 days. But after 2 days he asked me send the post dated cheques to the office in chennai, which i sent. And then he told me to drop an email to [protected]@mahindraholidays.com regarding the cancellation. So i mailed them on June 1, 2019 asking to cancel my membership. But its been 10 days. No reply from them yet. I called the customer care and told about the mail, they said they will insist the concerned department to contact me. But none of them contacted me since then.. Now i want cancel the membership and the refund amount of Rs. 31, 530 which i paid initially while joining. This is my complaint/request no : MHRIL=[protected]

This is my sincere request you to do needful and refund my amount of rs.31, 530/- asap .
Expecting your kind co-operation,
Thanks & regards,
Prabhakaran. R
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Jun 15, 2019
Updated by Rioree
Still there is no phone calls or emails from them.
Oct 11, 2019
Updated by Rioree
Update : 90 days has been passed. But still there is no refund from them. I keep on calling them daily and they are saying the same answer 'You will get a callback from the team' . I need someone to look into this matter.
Nov 07, 2019
Updated by Rioree
Update : I have attached a latest reply from them. More than 110 days have been passed and they asking still 20-25 days.

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