[Resolved]  Club Mahindra Holidays — Delay in cancellation of membership and refund

Website:www.clubmahindra.com

Dear Sir/Madam,
I had registered for Club Mahindra membership on 21st November, 2020, but due to my personal financial reasons, I had sent a cancellation request under clause 8.1 Part C through mail on 22nd November, 2020 to [protected]@clubmahindra.com and 25th of November, 2020 to [protected]@mahindraholidays.com. I had also sent a letter to the Corporate Office at Mumbai, through courier on 25th of November 2020 which were all within the cooling period of 10 days mentioned in the Club Mahindra terms and conditions to get full refund of down payment made. We have been repeatedly asked to submit post dated cheques even after cancellation request. Club Mahindra promised to refund the amount within 90 days of cancellation request but it has been 120 days since cancellation and we have yet not received the refund. I really regret to have believed Club Mahindra which is not concerned on its customers' situation. My membership ID is 2931164 which I request to cancel the ID and provide 100% refund by taking this complaint on high priority basis.
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Aug 6, 2021
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2021
Club Mahindra Holidays Customer Care's response
Your concern has been shared with our team, Balaji. Please be assured that they will get in touch with you soon.
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