[Resolved] Club Mahindra Holidays — delay in processing the refund | |||
I have signed up for club mahindra blue studio 25yrs membership on 15th feb 2020. After coming to know that the sale rep have made many false promises and which club mahindra is not actually offering i made a request to withdraw my membership on the next day itself (16th feb). As per the policy the refund has to be processed within 30days of payment if cancellation request was made within 10days of signup. But now the team saying that refund will be process only after 120days. Which is not mentioned in any of the document. Please help me out in this regard. Was this information helpful? | |||
Apr 11, 2020 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Mar 09, 2020 Club Mahindra Holidays Customer Care's response Hi Gopinath, we regret to know about your experience. Please share your Membership ID and registered contact number via Facebook Inbox so that our team can reach out to address your concern.
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
So I have signed up for club mahindra blue studio 25yrs membership on 31st Oct 2019.
But next day when I check my financial situation I found that I can't afford this membership so I refuse to take membership and I send mail for cancellation on dated 01.11.2019 and continue poke for refund my money
but no response from customer care. in between they deduct EMI amount from my credit card.
When I talk to customer care in Jaipur and ask why they deduct my EMI then they said that after cancellation your full amount will be return back.
Then after 42 days they send me mail for cancellation on dated 12.12.2019 and within 90 days they will refund my money back means they already took 42 days for confirm the cancellation.
Anyway now 160 days complete but still they not return my money
Please help me out in this regard.