[Resolved] Club Mahindra Holidays — delay in refund on cancellation of membership | |
Subject: refund of club mahindra membership payment. I have taken membership on 1st june and cancelled the very next day and i received email from club mahindra On 06th june 2017, regarding cancellation of my membership and refund of rs.37, 000/- within 90 days. But then it is very sadly observed that no executive from your company is responding to my request for refund of payment and no information is provided to me regarding the status of my refund process and only automated mails with false assurance of contacting me within 3/4 days is forwarded from your side. Also, your pune branch office is also not able to inform the exact reason for delay in refund which is now beyond 90days. Also, your executive mr. Mahesh surve, holiday specialist, pune who was enthusiastic and very energetic during the process of signing up is now very much not interested and reluctant to get involved in this process. Club mahindra is a very reputed company but it seems that some members are not performing their business properly and therefore i have to beg for refund my own hard money and that too over a period of more than 90days is really unacceptable and regrettable. I hereby once again request you to kindly refund payment of rs.37, 000/- at the earliest. Thanks and regards, Abhijeet r, Membership id :2763253 Was this information helpful? | |
Oct 26, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We regret the inconvenience caused and while we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same. Warm Regards, Club Mahindra Team Verified Support Sep 11, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same. Warm Regards, Club Mahindra Team Verified Support Sep 20, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We have been attempting to speak with you in connection to your query/request/concerns, however we have not been able to get through. It’d be great if you could share a convenient time/alternate contact number for us to call. Warm Regards, Club Mahindra Team | |
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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