Club Mahindra Holidays — fake promise of holiday voucher on reloading hdfc forex card

In september, i had purchased a hdfc forexplus card and reloaded it with more than 1000 usd. As per the offer terms, club mahindra was supposed to provide a 2n/3d voucher for the same. After reloading, i did receive a link from hdfc on email though, stating that i am eligible for the voucher and need to fill details so that club mahindra can reach out to me and provide the voucher. After numerous complaints, finally got a call from clubm executive shikha from noida and we had a meeting on 7th december 2018. Post that was promised a voucher in 15 days, it's been 70 days and now the executive has stopped responding after telling me she will check and get back all this while. Absolutely pathetic experience from 1st day with club m. And you dare not respond by saying contact with your partner brand. Club m is supposed to provide the voucher and not hdfc. If there is any more clarification needed, call me at [protected]

Called the club mahindra customer care but they simply told that hdfc will provide the voucher, which is strange as it is club mahindra who is supposed to do that. Also checked with hdfc, and they say it is club mahindra who will provide the voucher. It has been a pathetic experience to say the least.