Club Mahindra Holidays — False commitment and service description by company personnels

Club Mahindra Holidays — False commitment and service description by company personnels

B beniwalpolaram from Jodhpur, Rajasthan Sep 5, 2022 Sep 27, 2022 This thread was updated on Sep 27, 2022

I have purchased a club mahindra in FEB 2021. Sales person told me for 8 days and 7 nights option for every year for 3 years. I paid 89000 total from my credit card. After that i received all documents in one month or so. I tried my first booking in July 2021 for kumbhalgarh with friends but there was no room available. Same time i check for GIR gujrat as well same issue there as well. In Sept 2021 i planned again for kumbhalgarh with family but same issue no room again. At the same time i can get any hotel in 5000 or so. I booked in lake alpi resort kumbhalgarh and visited. Later same year i tried for GIR gujrat No room again. I am a freelance developer so my time and dates cannot be decided earlier. max i can do is 15 days or a month but that is never the case with this club. In Dec 2021 i called them and asked for refund. They said it's not possible over the call just email us. Email send few days later but reply came in FEB 2022 and they saying for refund of 15381/- total out of total i paid. I had to rethink about it then and thought to use service and try again. Today[protected] i tried booking again for GIR Gujrat, Himachal and few more options but result is the same either their availability is max 1 day or not available at or its very costly that both year 1050 points go off in just 3 nights. for 3 member family. I never take any service without looking at online reviews but i made this mistake which i cannot handle in any way as this is a big company which has huge team of lawyers with them. Its really not possible for me single person to fight with big company having all resources. I just want my money back where i never used any service of CLUB MAHINDRA. +2 photos Was this information helpful? No (0) Yes (0)
Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Sep 07, 2022 Club Mahindra Holidays Customer Care's response We regret your experience and certainly do not want you to feel this way. Please share your Membership ID and registered contact number/email ID via Facebook Inbox so that our team can get in touch over a call to discuss this further. Sep 07, 2022 Updated by beniwalpolaram My id is 2939344 Sep 27, 2022 Updated by beniwalpolaram Biggest joke of the world this company is. I asked for refund in DEC 2021 and they sent me email with refund of 15381 but now today i received it as 18150. 1. If i paid a amount it cannot vary on two diff dates. 2. What kind of Admission Fee is which is 60% of total amount. do they book any room in advance for me? No not at all. These cheaters not doing anything just playing around calling and emails and wasting my valuable time. If there is any help available to fight with these people, Please get back to me over here. 01-DEC-2021 [protected][protected] Membership Cost 92288 Membership Tenure 3 Holiday Start date 01-Feb-21 Date of Cancellation Request 1-Dec-21 Principal Paid till date in Rupees 83059 Deductions in Rs: 60% non-refundable Admission Fees 55373 Pro-rated Entitlement Fees 12305 Total Deductions 67678 Refund Amount 15381 10-Sep-22 [protected][protected] Membership Cost 108900 Membership Tenure 3 Holiday Start date 1-Feb-21 Date of Cancellation Request 10-Sep-22 Principal Paid till date in Rupees 98010 Deductions in Rs: 60% non refundable Admission Fees 65340.00 Pro rated Entitlement Fees 14520.00 Total Deductions 79860.00 Refund Amount 18150 Sep 27, 2022 Updated by beniwalpolaram Email content
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