[Resolved]  Club Mahindra Holidays — For cancellation and refund down payment 25570.00

Address:302018
Website:membership.clubmahindra.com

Pl take an action to cancel the club mahindra membership and for refund . downpayment is gotted by club mhindra very soon but for refund my down payment 3 month passed but no further action taken by club mahindra whereas i have informed club mahindra within 3 days for cancellation after joining membership. Pl tell me if i have make any offence by joining club mahindra membership & then cancellation. As per terms. If informed for cancellation within 10 day after down payment deposit then full downpayment will be refundable . I have deposited downpayment on 2/1/17 and informed on 3/01/17 on call and on what's app on 8/1/17 to same who registered my membership SH KULDEEPSINGH and in written application for cancellation to the branch manager SH ANKUR club mahindra office Crystal palm 22 godam jaipur . so no fault is made by me but no action and no reply given to me by club mahindra till now. Where will i go for help. It causes mental disturbation and pain so pl relief me and refund my downpayment . can i provide you bank a/c no for refund.pl. tell me when my down payment 25570.00 wii be refunded to me and also tell me what is mode of refund.
Was this information helpful?
No (0)
Yes (0)
May 6, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Apr 03, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We are awaiting your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

I book my holiday at Austria club mahindra resort nd my membership id is 2733047
After booking they charge 5000 per night for no reason and this is actul cost of room per night . Salesman who give me all wrong information about club mahindra . I want all my money back . Big fraud with me .you guys spoil my holiday my money my time and my year .
Club Mahindra Holidays Customer Care's response, Mar 31, 2017
Verified Support
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Bhharti's reply, Apr 4, 2017
I totally agree with you, they make false promises at the time of sale and deny to fulfill them once they receive money.

My relationship manager lied at the time of selling the membership and promised me that they will refund my money in case I change my mind in a month's time. However, I was not convinced and informed them over phone & through email within a week and same was acknowledged by their Sr. relationship manager. He told me that I'll get my refund in 45 working days. The promised deadline completed 2 weeks back and I am told that my refund have been initiated on a date when I was suppose to get my refund.
When I asked for a justification on it, they have stopped replying again.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    145
    Resolved
    1943
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information