[Resolved]  Club Mahindra Holidays — Fradulent company

Address:

Mumbai City, Maharashtra

Dear R. Lakshmi and Club Mahindra Team, I am Club Mahindra member Blue studio. I am appalled and ashamed about the quality of services your company provides leading me to believe that it is a fraudulent company. The reasons being as under: 1. Your company gives me the movie vouchers and even though I claim it and get confirmation email (as provided earlier) I still can’t utilize it because your company now does not take responsibility even though given by you. You are just passing the buck to a third party and asking me to do all the trouble. That just reflects on yours pathetic and fraudulent nature of your company. 2. Your executive Ms Esha Dhara ([protected])/Mr Lalit Ngehani at Atrium mall, Worli, Mumbai issues a vacation voucher and when I request for redemption and it can’t be done, she promises me a extension or issuance of another voucher for a later date and later on does not responds to phone. In such a case your company asks me to go chase her!! As far as I know she is representative of your company and promises she makes are on behalf of your company. Is this the way your company manages? This make me to think whether your representatives like Mr Sanjay, Mr Mithun, Ms R Lakshmi with whom I had conversation over the phone, can I really trust them? In such a case it would be better we communicate only via email. I was planning to extend the 10 yr Club Mahindra membership to 25 yrs, but alas I am now planning to terminate the services as I don’t trust your company anymore!! judging by your management skills. Following are the requests I am proposing 1. Kindly settle the above mentioned queries at the earliest at the highest level with priority. I am expecting I shall receive similar services as was my expectation about your company and reputation which your company once had. 2. I am considering termination of your services, so need details about the same. Regards Dr Laxman G. Jessani