[Resolved]  Club Mahindra Holidays — loss of iphone 7 at kumbhalgarh resort

Address:	Aurangabad, Maharashtra, 431001
Website:	[email protected]

Hello sir,
I am sanjay borde from aurangabad i am a red series member of club mahindra.
I and my family went to rajasthan for 8 days from dates 12 december 2017 to 20 december 2017. We check in to kumbhalgarh on 15 december 2017 and check out on 17 december 2017 afternoon.
I lost my iphone 7 at kumbhalgarh resort.
I had complained about it to management.
We reached to kumbhalgarh then we went to poolside for an evening walk. On that time my both phones were present in resorts room. I came to the room after my dinner. When i came to room the iphone 7 was not there in the room. But the second phone was in the room. Meanwhile, the housekeeping guy came to the room for setting extra bed purpose though i clearly told to the management that if i am not present in the room please don't send any person to clear the room. I have clear doubt that my phone was stolenfrom the room. Still, i didn't get any feedback from kumbhalgarh management.
I am requesting you to give me some strong solution for this matter.
This is not at all good thing for club mahindra reputation. We paid 5.6 lack rupees for the membership.5.6 lack rupees is not a small amount
I request you to take some serious action and solve my problem as early as possible. I'm expecting a new iphone7 from the club mahindra.
Please do the needful.
Thanks & regards,
Sanjay borde
Aurangabad.

My registration number:- 2779214
My phone imei number:-[protected]